Organisation change projects:
Matthew has been working in the field of personal and organisation change for the thick end of 30-years. His work is focused on enabling leaders, teams and organisations to change - improving and transforming their performance. Before starting his own business in 2007, he spent nine years working as a Senior Manager at KPMG, one of the Big 4 global accounting and consulting firms.
He developed a taste for strategy and change whilst studying for his Business Studies degree. In his final year he was the sole person (out of 140 people) awarded the Whitbread Corporate Strategy prize for excellence shown in this area.
When he started work for Wesleyan Assurance in 1991 (now the largest UK provider of financial services to doctors, lawyers, dentists and teachers) he began to put this thinking into practice: he was a key member of a team working with McKinsey & Co. consultants on the implementation of a business transformation strategy (after less than two years, a sales force of 300 was producing more than the previous sales force of 900.) That growth strategy continued with numerous acquisitions and he was involved in the messy business of integrating those new organisations.
This change work continued when he joined KPMG in 1998. The issues however became more complex and diverse. It culminated in spending two of his last four years at KPMG leading an organisation wide change programme (Impact to Win!) with the top two tiers of leaders in KPMG Corporate Finance. The programme focused on breaking through to new levels of personal and organisational performance. The Board attributed part of the 29% growth in income to the work of this programme. During the programme, engagements with fees of more than £750k increased from four to 17!
Since starting Real-Eyes in 2007:
Matthew has been involved in some of the largest corporate transformation programmes that have taken place over the last decade.
During his time at KPMG he realised that to have more impact, he needed to work more holistically around change projects. This led him to complete a three-year master’s degree in Change Agent Skills & Strategies, which is a highly practical programme focusing on advanced coaching and facilitation skills and post-conventional approaches to leading change within organisations.
This, along with a number of other programmes that he did afterwards (and some gnarly experiences!), has equipped him to work with far greater impact. See Development Journey for the other change programmes and qualifications he has invested in.
Matthew has invested in numerous tools that can help analyse culture and change orientation and therefore accelerate transformation efforts.
Examples of Matthew's organisation change work include:
Working with BP following the Gulf of Mexico explosion to re-engineer its culture.
Helping a leading Saudi bank to identify how it needed to change culture and processes in response to new competition in its home markets.
Designing and leading a twelve-month development programme for the leaders of a newly merged law firm with the purpose of quickly enabling them to lead the business to superior levels of performance.
Supporting leaders in a Global 200 that is reinventing itself, requiring a vastly different leadership style and skillset.
Equipping the leaders of a global business to manage during a period of substantial change – enabling them to handle a range of emotional reactions to the changes they were implementing.
Setting up a pitch coaching programme whereby Partners acted as coaches to pitches for strategically valuable opportunities. Win rates went up.
Leading KPMG’s diversity and inclusion work on gender and flexible. During this period KPMG won the BITC Opportunity Now awards for its flexible working programme, achieved Opportunity Now gold standard for its work on gender equality, secured a premier listing in The Times Where Women Want to Work league tables and enjoyed several features in the broadsheets.
Working with a Middle-East energy company, helping them adapt to a decarbonised world. Innovations increased.
Working with India’s largest private sector corporation to better integrate new hires into its distinctive culture enabling faster contribution.
“In practising for a demanding Director promotion panel, Matthew was superb at giving me tough feedback – he didn’t duck the difficult things that need to be said. He didn’t just challenge me though, he also helped me to refine my presentation and approach and came up with a number of really good ideas. He encouraged me to take some considered risks that spiced up my presentation. The net effect was that I grew in confidence and when it came to the crunch, I blew the panel’s socks off!”
“Trying to get a group of senior, experienced and successful people to consider new ways of doing things is always a challenge. Matthew did this with skill and style and was effective at getting people to accept that they might need to change the way they operated along with some practical approaches indicating how they might do that. Some of these changes contributed to people winning work that they would not have otherwise won – very effective.”
Matthew is a sensitive and supportive facilitator who makes a point of ensuring participants are both challenged and supported. As a learner I was always in control of my own learning, while Matt’s mastery of the learning process helped me to get as much from it as possible.
Mathew worked with us to develop our Account Leader development programme and account management toolkit. He provided and produced high quality content and approaches that were seamlessly integrated with elements of our own approaches to create a bespoke and powerful Build Asset Consultancy approach to client development and relationship management. A pleasure to work with.
Matt is a great coach, supportive with the right amount of challenge and very clear standards of performance to get you to develop a whole new skill set.